| FAQ's Who are you? KVN Store is an exclusive online store based in Amritsar, INDIA. House of chess stuffs and Handicrafts. Our main aim to be online is to provide "EXCLUSIVE PRODUCTS IN EXCELLENT PRICES" What shipping method do you use? Please click here for details. How long does it take for my goods to arrive? Orders are usually processed within 24 hours. Delivery time is 7-10 days depending on the location and availability of the product after receipt of payment. What type of payment do you accept? We accept Master Card, Visa, American Express & Paypal through www.Cash2India.com Are my credit card details safe? Yes. We use Cash2India that employs industry standard SSL encryption (128bit). Your card details are never kept by us. What is your refund / exchange policy? At the moment, we do not entertain refunds. Customer satisfaction is our top priority. If you are unsatisfied for any reason with your purchase, you can return or exchange it within seven days from acceptance. Returned items must be new and in unworn condition. All items properly returned under this policy are eligible for a full refund, minus shipping and handling charges. To what countries do you ship? We ship to all parts of the world. What is your privacy policy? We respect your privacy and security. We do not share any of your contact details with any other party. Any contact from us, by whatever means, will be in relation to your order or in response to requests for information only. Any more questions? Email Us and we will be glad to answer your queries. |
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